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Privacy Policy

Last Updated: January 15, 2025

NetworkBridgeSync takes your privacy seriously. We're a mobile game development company based in South Korea, and we know how important it is to protect the personal information you share with us. This policy explains what we collect, why we collect it, and what rights you have. We've tried to keep things straightforward—no legal jargon where plain English will do.

Information We Collect

When you interact with NetworkBridgeSync, we collect certain types of information. Here's what that looks like in practice:

Contact Information

If you reach out through our contact form or email us directly, we'll collect your name, email address, phone number if you provide it, and whatever message you send. We need this to respond to your inquiry and maintain a record of our conversation.

Technical Data

Our website collects standard technical information automatically when you visit. This includes your IP address, browser type, device information, and pages you view. We use this to improve site performance and understand how visitors use our platform.

Game Development Project Details

When discussing potential projects, you might share information about your game concept, target audience, budget ranges, and timeline expectations. We collect this to provide accurate proposals and project planning.

Data Type Purpose Retention Period
Contact Details Communication and support 3 years after last contact
Technical Logs Site optimization 12 months
Project Information Service delivery 5 years per business records law
Contract Documents Legal compliance 7 years per South Korean law

How We Use Your Information

We're pretty selective about what we do with your data. Here are the main ways we use it:

  • Responding to inquiries: When you contact us, we use your information to answer questions and provide the information you requested.
  • Project development: For active clients, we use project details to build games that match your specifications and keep you updated throughout development.
  • Website improvement: Technical data helps us identify issues, optimize loading times, and make the site work better across different devices.
  • Legal compliance: South Korean business law requires us to maintain certain records for specified periods, particularly financial and contractual documents.
  • Security protection: We monitor for unusual activity that might indicate security threats or unauthorized access attempts.

We don't sell your personal information to third parties. We don't use it for marketing purposes unless you explicitly opt in. We don't share it outside the purposes described here without your permission.

Legal Basis for Processing

Under South Korean data protection law, we need a valid reason to process your personal information. Here's our legal basis for different types of processing:

  • Contract performance: When we're working on a game development project together, processing your data is necessary to fulfill our contractual obligations.
  • Consent: For certain activities like receiving project updates or industry insights, we'll ask for your explicit consent first.
  • Legitimate interest: We have a legitimate business interest in maintaining contact records and improving our services, balanced against your privacy rights.
  • Legal obligation: South Korean law requires us to retain certain business records for tax and regulatory purposes.

Data Sharing and Third Parties

We keep your information within NetworkBridgeSync whenever possible. But sometimes we need to share limited data with specific third parties:

Service Providers

We work with carefully selected companies that help us operate our business. This might include web hosting providers, email service platforms, and cloud storage services. These companies only receive the minimum information needed to perform their specific function, and they're contractually obligated to protect your data.

Legal Requirements

We'll disclose information if required by South Korean law, court order, or government regulation. We'll also share data if necessary to protect our legal rights, prevent fraud, or ensure safety.

Business Transfers

If NetworkBridgeSync is acquired or merges with another company, your information would be transferred as part of that transaction. We'd notify you before this happens and explain any changes to how your data is handled.

We don't share data with advertising networks, social media platforms, or data brokers.

Your Rights and Control

You have significant control over your personal information. Here's what you can do:

  1. Access your data: You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
  2. Correct inaccuracies: If something we have on file is wrong, let us know and we'll fix it promptly.
  3. Request deletion: You can ask us to delete your personal information, subject to legal retention requirements. Active project data needs to be retained during development, but we'll delete what we legally can.
  4. Object to processing: You can object to how we're using your data if you believe it's not appropriate or necessary.
  5. Withdraw consent: If we're processing data based on your consent, you can withdraw that consent anytime.
  6. Data portability: You can request your data in a structured, machine-readable format to transfer to another service provider.

To exercise any of these rights, send an email to support@networkbridgesync.com with your request. We'll verify your identity and respond within the timeframe required by South Korean law—typically 10 business days for straightforward requests.

Data Security Measures

We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. Here's what that includes:

  • Encrypted connections (SSL/TLS) for all data transmitted to and from our website
  • Secure password policies and multi-factor authentication for team member access
  • Regular security updates and patches for all systems
  • Limited access principles—team members only see data necessary for their role
  • Regular backups stored in secure, encrypted locations
  • Firewall protection and intrusion detection systems

No security system is completely foolproof. But we monitor continuously and respond quickly to any potential security incidents. If a breach occurs that affects your data, we'll notify you according to South Korean data breach notification requirements.

International Data Transfers

NetworkBridgeSync is based in South Korea, and we primarily store data on servers located here. Occasionally, data might be transferred to service providers in other countries.

When we transfer data internationally, we ensure appropriate safeguards are in place. This might include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms. We'll only transfer data to countries or companies that provide adequate data protection.

If you're contacting us from outside South Korea, please know that your information will be processed according to South Korean data protection standards, which align with international best practices.

Data Retention

We don't keep your information longer than necessary. Retention periods depend on why we collected the data and relevant legal requirements:

General inquiries: We keep contact information for three years after your last interaction. This allows us to reference previous conversations if you return with questions.

Active projects: During development, we retain all project-related data. After project completion, we keep information for five years to support maintenance, updates, or warranty issues.

Financial records: South Korean tax law requires us to maintain financial documentation for seven years after the transaction date.

When retention periods expire, we securely delete or anonymize your data. Deletion means permanent removal from our active systems and backups. Anonymization means removing identifying details so the data can't be traced back to you.

Cookies and Tracking

Our website uses minimal tracking technology. Here's what you should know:

We use essential cookies that make the website function properly. These include session cookies that remember your preferences during your visit and security cookies that protect against unauthorized access.

We don't currently use analytics cookies, advertising cookies, or third-party tracking scripts. If we decide to implement these in the future, we'll update this policy and obtain your consent where required.

You can control cookies through your browser settings. Blocking essential cookies might affect how the website works, but you're free to make that choice.

Children's Privacy

NetworkBridgeSync's website and services are designed for business clients and adults. We don't knowingly collect information from children under 14 years old.

If we discover we've accidentally collected data from a child, we'll delete it immediately. If you're a parent or guardian and believe your child has provided us with personal information, please contact us right away.

While we develop games that may be played by younger audiences, this privacy policy covers our business website and client relationships, not end-user game data—which would be covered separately in game-specific privacy policies.

Changes to This Policy

We review and update this privacy policy periodically. When we make changes, we'll update the "Last Updated" date at the top of this page.

For minor clarifications or administrative changes, we'll simply post the updated policy. For significant changes that affect how we handle your data, we'll notify you directly via email if we have your contact information.

We recommend checking this page occasionally if you want to stay informed about how we're protecting your information.

South Korea Specific Provisions

As a South Korean business, we comply with the Personal Information Protection Act and related regulations. This includes specific requirements that may differ from international standards:

  • We've designated a Chief Privacy Officer responsible for data protection compliance
  • We maintain detailed records of consent for data collection and processing
  • We provide expedited response to access requests as required by Korean law
  • We follow Korean data breach notification timelines and procedures
  • We comply with Korean data localization requirements where applicable

If you have concerns about how we handle your data under Korean law, you can contact the Personal Information Protection Commission or the Korea Internet and Security Agency.

Questions About Privacy?

We're happy to answer any questions about how we handle your information.

Email: support@networkbridgesync.com

Phone: +82 43 710 9000

Address: 3 Garosu-ro 1351beon-gil, Heungdeok-gu, Cheongju-si, Chungcheongbuk-do, South Korea